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Privacy Policy

We at Delmate Limited are committed to your privacy rights and the security of your data. Please read through this document to understand the information we hold about you and how we use it. If you have any queries regarding our privacy policy please get in touch with us via email on
For the purposes of this document ‘We, Us or DelM8’ means Delmate Limited, ‘You’ means the user and ‘the app’ means Delm8 app.

1. The information we collect from you;

We will directly ask you to voluntarily provide us with the following information about you and your device, this information will strictly be used for the purposes of operating Delm8 app. Failure to provide the information requested below may result in Delm8 app not being able to provide the intended service(s).

2. Personal information

Delm8 mobile app requires your personal information for it to operate effectively, we will voluntarily ask for your name, email address and mobile phone number the first time you sign up.

3. Device specific information

Delm8 app requires your device’s geo-location only while using Delm8 so we can provide you with location-based services, and permission to send you push notifications to help with the operation of the app. Delm8 does not record this information.

You are in control and can update the device specific permissions from within your device’s settings menu if you change your mind. In addition, we will safely keep your information for as long as we need it to deliver on the services of Delm8 app.

4. Children under 17 years

Delm8 app is not targeted at children under 17 years of age and does not knowingly collect personal information from them. If you are under 17 years, please do not provide us with your information.

5. Processing and sharing Information:

We will only process your information to deliver advertised services and, only share your information with authorities to comply with applicable laws or for the prevention of fraud or as evidence of litigation.

In case our business acquires another business or is acquired by, or partners with other entities, we may share your information with the parties concerned in connection with or during such transactions.

6. Transfer of data across borders

Your data will be saved in our UK based servers, but we reserve the rights to transfer them abroad in line with future changes within our business. If such a change occurs, we will take all necessary precautions to protect your personal information according to the law.

EEA citizens should note that these foreign jurisdictions may not necessarily have comprehensive data protection laws at par with your own countries

7. Google Maps:

We use Google maps APIs to deliver our services, however, we do not share your information with them. You can access Google maps’ terms and conditions by clicking on this link

8. Cookies and Tracking

We do not use cookies and do not track you.

9. Data Deletion and Retention

You have a right to request for your information to be deleted from Delm8 app. To request for your data to be deleted please fill the relevant form found in the FAQ section of or directly from Delm8 app. Upon receipt of your request, we will delete your name from our database within 4 weeks, but we will have to keep your email address and mobile phone number for a further 12 months for fraud prevention.

10. Updates to this privacy policy:

We will continue to update this privacy policy.

11. IOS Subscriptions

Subscription automatically renews unless auto-renew is turned off at least 24h before current period ends.

Payment is charged to your iTunes Account.

To cancel please go to Manage subscriptions and turn off auto-renewal in Account Settings.

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